Make sure the BT device you want to connect the controller to is powered on. My controller is plugged in and charging but doesn't seem to be working. If you have previously connected the controller to another BT device, make sure the controller has been unpaired before attempting to connect to a new device.Ĥ.
Please make sure the controller is in pairing mode (fast pulsing LEDs). My controller cannot be connected to my device. Once the controller is fully charged, the LEDs will stop glowing.ģ.
While the device is charging, the LED indicator will be on. To charge the controller, please use the included USB charging cable.Īttach one end to the controller and the other end to an available USB port on your computer or to a USB power adapter. Gameplay issues while using the controller in a game.Ģ.Unexpected disconnections while using the device.Reconnecting the controller to your device.Pairing the controller with your device.Before troubleshooting, make sure the device is fully charged! An insufficiently charged battery can lead to the following problems: